For hotels, apartments & holiday rentals

Your guests get answers in seconds. You get your evenings back.

StayDesk answers guest questions on your website, by voice and by phone — 24/7, in their language, only from facts you approved. Sign in to your dashboard or start a free trial.

No setup fees · cancel anytime · GDPR-ready · one script tag to install

✓ Web chat, voice & phone✓ Speaks your guests' language✓ Only approved facts✓ Leads captured when it can't help✓ EN / DE dashboard
Getting started

Live on your website in an afternoon

Four steps — no developer needed, no long-term contract.

  1. 1

    Create your account

    Register your property and pick a plan. Your card is only charged after the 7-day trial — we email you before that.

    2 minutes
  2. 2

    Teach your assistant

    Paste your house rules, add facts (check-in, parking, spa hours …) and approve them. Nothing is served to guests until you say so.

    20–30 minutes
  3. 3

    Design & install the widget

    Match your brand in the widget designer, then paste one script tag into your site — WordPress, Wix, React, anything.

    10 minutes
  4. 4

    Answer once, forever

    Whatever guests ask that the assistant couldn't answer lands in your queue. Answer it once — it becomes permanent knowledge within a minute.

    ongoing, a few minutes a week
Why accommodation businesses choose StayDesk

Built for front desks, not for chatbots

Every feature exists to save your team time or win you a booking.

  • Instant answers, 24/7

    Guests ask the same 30 questions at all hours. StayDesk answers them in seconds so your team handles what actually needs a human.

  • Never invents prices or availability

    Built-in guardrails: the assistant only states rates and dates it fetched from a live tool. Everything else comes from facts you approved.

  • Turns dead ends into leads

    When it can't help, it collects the guest's contact details and question — so you follow up instead of losing the booking.

  • Every language your guests speak

    Guests write in Italian, Polish or Japanese; you maintain the knowledge once, in your language.

  • Chat, voice & phone in one

    The same knowledge powers the website widget, browser voice and your phone line — one place to maintain.

  • See everything, improve weekly

    Transcripts, outcomes, answer rate and the unanswered queue — a dashboard that tells you exactly what to add next.

Who it's for

One assistant, every kind of stay

  • Boutique & city hotels
  • Serviced apartments
  • Holiday rentals & villas
  • Hostels & B&Bs
  • Campsites & glamping
  • Small hotel groups

Ready to give your guests instant answers?

Start your free trial today — or see the assistant live on a demo property first.