:root{--brand:#8619fa;--brand-dark:#6a11d0;--brand-tint:#f4ebff;--brand-tint-2:#e9d8ff;--grad:linear-gradient(135deg,#8619fa,#6a11d0);--bg:#f7f5fb;--surface:#ffffff;--border:#e8e2f2;--text:#1a1425;--text-soft:#4b4358;--muted:#6f677d;--good:#15803d;--warn:#b45309;--bad:#b91c1c;--radius:12px;--shadow-sm:0 1px 2px rgba(26,20,37,0.05),0 2px 8px rgba(26,20,37,0.04);--shadow-md:0 4px 12px rgba(26,20,37,0.07),0 12px 28px rgba(134,25,250,0.07)}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:Segoe UI Variable Text,Segoe UI,system-ui,-apple-system,Roboto,sans-serif;font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}a{color:var(--brand-dark);text-decoration:none}a:hover{text-decoration:underline}::selection{background:var(--brand-tint-2)}:focus-visible{outline:3px solid var(--brand-tint-2);outline-offset:1px;border-radius:6px}.shell{display:flex;min-height:100vh}.sidebar{width:236px;background:var(--surface);border-right:1px solid var(--border);padding:22px 14px;display:flex;flex-direction:column;gap:3px;position:-webkit-sticky;position:sticky;top:0;height:100vh}.sidebar .brand{font-weight:800;font-size:18px;letter-spacing:-.02em;margin:0 12px 18px;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}.sidebar a{display:block;padding:10px 14px;border-radius:10px;color:var(--text-soft);font-weight:500;font-size:14.5px;transition:background .12s ease,color .12s ease}.sidebar a:hover{background:var(--brand-tint);color:var(--brand-dark);text-decoration:none}.sidebar .tenant{margin-top:auto;font-size:12.5px;color:var(--muted);padding:12px 14px;border-top:1px solid var(--border);line-height:1.7}.main{flex:1 1;padding:32px 40px;max-width:1120px}h1{font-size:24px;letter-spacing:-.02em;margin:0 0 20px}h1,h2{font-weight:700}h2{font-size:16.5px;letter-spacing:-.01em;margin:26px 0 12px}.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));grid-gap:14px;gap:14px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px;box-shadow:var(--shadow-sm);transition:box-shadow .15s ease,transform .15s ease}.card:hover{box-shadow:var(--shadow-md);transform:translateY(-1px)}.card .num{font-size:28px;font-weight:800;letter-spacing:-.02em;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.card .label{font-size:12.5px;color:var(--muted);margin-top:3px}.table{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm)}.table td,.table th{text-align:left;padding:12px 14px;border-bottom:1px solid var(--border);font-size:14px}.table th{background:var(--bg);font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:600}.table tbody tr{transition:background .1s ease}.table tbody tr:hover{background:var(--brand-tint)}.table tr:last-child td{border-bottom:none}.pill{display:inline-block;padding:3px 11px;border-radius:999px;font-size:12px;font-weight:600}.pill.answered,.pill.approved,.pill.resolved{background:#dcfce7;color:var(--good)}.pill.fallback{background:#fef3c7;color:var(--warn)}.pill.lead{background:var(--brand-tint);color:var(--brand-dark)}.pill.active,.pill.draft{background:#eceaf2;color:var(--muted)}.pill.open{background:#fee2e2;color:var(--bad)}.btn{display:inline-block;background:var(--grad);color:#fff;border:none;border-radius:10px;padding:9px 18px;font-size:14px;font-weight:600;cursor:pointer;box-shadow:0 2px 8px rgba(134,25,250,.25);transition:transform .12s ease,box-shadow .12s ease}.btn:hover{transform:translateY(-1px);box-shadow:0 4px 14px rgba(134,25,250,.35)}.btn:active{transform:translateY(0)}.btn.secondary{background:var(--surface);color:var(--text);border:1px solid var(--border);box-shadow:var(--shadow-sm)}.btn.secondary:hover{background:var(--brand-tint);border-color:var(--brand-tint-2)}.btn:disabled{opacity:.5;cursor:default;transform:none}input[type=email],input[type=number],input[type=password],input[type=text],select,textarea{width:100%;padding:10px 13px;border:1px solid var(--border);border-radius:10px;font:inherit;background:var(--surface);transition:border-color .12s ease,box-shadow .12s ease}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-tint-2)}input[type=color]{width:100%;height:40px;padding:4px;border:1px solid var(--border);border-radius:10px;background:var(--surface);cursor:pointer}input[type=checkbox],input[type=range]{accent-color:var(--brand)}input[type=checkbox]{width:15px;height:15px}textarea{min-height:88px;resize:vertical}label{display:block;font-size:13px;color:var(--muted);margin:13px 0 5px;font-weight:500}.bubble{max-width:75%;padding:10px 14px;border-radius:14px;margin:6px 0;white-space:pre-wrap;font-size:14px}.bubble.user{background:var(--grad);color:#fff;margin-left:auto;border-bottom-right-radius:4px}.bubble.assistant{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px}.meta{font-size:12.5px;color:var(--muted)}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:22px;box-shadow:var(--shadow-sm)}.row{display:flex;gap:10px;align-items:center}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(800px 400px at 85% -5%,rgba(134,25,250,.12),transparent 60%),radial-gradient(600px 380px at 5% 100%,rgba(134,25,250,.08),transparent 55%),var(--bg)}.login-card{width:400px;max-width:100%;box-shadow:var(--shadow-md);border-radius:16px}.login-card h1{font-size:21px;margin-bottom:6px}